Effective Date: May 5, 2025
Camping Country LLC ships to the Continental United States (Lower 48 States). We currently do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
Processing & Handling Time
Orders placed before 2:00 PM Central Time, Monday through Friday, are typically processed and shipped the same business day. Orders placed after this cutoff will be processed the next business day.
All in-stock items ship within 2 business days. If an item is backordered or unavailable, we will notify you via phone or email with the estimated restock and shipping timeframe.
Shipping Carriers & Methods
We ship using trusted carriers including UPS, FedEx, and LTL (Less-Than-Truckload) freight services. The shipping method is selected based on your order’s size, weight, and delivery location.
Large or heavy items may require LTL freight delivery, which typically involves:
- Scheduled delivery with the carrier
- An adult present at the time of delivery
In rare cases, additional freight charges may apply to oversized or heavyweight shipments. If so, we will contact you directly to confirm before processing the order.
Estimated Delivery Times
Total delivery time includes both order processing and transit time. Most orders are delivered within 4 to 9 business days from the time of purchase.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Package size and weight
- Delivery destination
- Selected shipping method (if applicable)
We occasionally offer flat-rate or free shipping promotions. When active, these will be clearly noted on eligible product pages.
Order Tracking
All orders include tracking information, which will be emailed to you once your order ships.
If you haven’t received tracking details within 2 business days, please contact us:
- Email: contact@campingcountry.net
- Phone: 1-844-784-6438
- Live Chat: Available on our website during business hours
Customer Support
Our team is available to assist you:
- Monday – Friday: 9:00 AM – 5:00 PM CST
- Saturday and Sunday: Closed
For the fastest support:
- Call us at 1-844-784-6438
- Include your order number when contacting us
- To avoid processing delays, please submit only one email per request
Thank you for choosing Camping Country LLC — we’re committed to delivering your order quickly and reliably!