Last updated: December 30, 2024
Camping Country LLC Transparency Policy
At Camping Country LLC ("Camping Country RV Parts"), we want you to know what data we collect, how we use it, and why. We make this information easy to find and understand so that you can make informed decisions when interacting with us.
We believe in openness and accessibility. That’s why we are committed to transparency about our data privacy practices. We want you to understand what information we gather, how we use it to improve your experience, and why we use it. Whether we’re enhancing the value and performance of our camping products, personalizing your interactions with us, or assisting you with customer service, we ensure you have all the details you need to understand how we handle your data.
What Data We Collect
We collect personal data when you interact with us. The type of data we collect depends on how you engage with Camping Country LLC ("Camping Country RV Parts").
For example:
- When you purchase camping gear or book services: We collect payment and product details.
- When you register a product, request customer service, or arrange delivery: We collect your contact information.
- When you visit our website: We gather information about your browsing activity, including the pages you visit, search history, and product views.
- When you use our mobile app or connect camping products to the internet: We collect data on how the product operates, including usage patterns and maintenance requirements, to provide troubleshooting support and ensure peak performance.
How We Use Your Data
We use personal data for several important purposes, including:
- Fulfilling your orders and service requests: We use your data to process purchases, provide product details, and deliver your camping gear or services.
- Improving your experience: We use your data to personalize your interactions, such as offering tailored product recommendations or special promotions.
- Analyzing product usage: We use your data to understand how our products are used, which helps us improve quality, performance, and customer satisfaction.
- Connecting you with our services: We may use your data to enable you to connect your smart camping gear with our cloud-based services for updates, monitoring, and troubleshooting.
- Advertising: We use your information to deliver ads and promotions relevant to your interests, both online and offline.
- Business operations: Your data helps us with internal operations like improving products, securing our systems, and preventing fraud.
How We Share Your Data
To support the services we provide, we may share personal data with trusted third-party service providers, including:
- Information technology services: These companies support our websites, apps, and IT systems.
- Data management services: To help us organize and manage your data.
- Advertising and marketing agencies: To provide personalized ads and promotional offers.
- eCommerce platform providers: To process online orders and manage the checkout process.
- Data analytics services: To understand user behavior and improve our products and services.
- Customer relationship management (CRM) services: To better communicate with you and offer customer support.
- Cloud services: To store your data and enable smart product features.
- Customer support and technical services: To resolve any issues you encounter with products or services.
- Fraud detection and deterrence services: To protect your transactions and prevent fraudulent activities.
- Transportation and delivery services: To ship products and arrange for delivery.
These third parties assist us in providing services, securing our IT systems, analyzing our offerings, or helping with customer support. We ensure all third-party providers are bound by contracts that require them to protect your data with the same level of care we do.
Your Rights and Choices
We believe in giving you control over your data. You have the right to:
- Access and update your information: You can request a copy of the personal data we hold about you and ask for corrections if necessary.
- Opt-out of marketing communications: You can unsubscribe from promotional emails or targeted ads at any time.
- Request data deletion: If you no longer wish to have your data stored, you can request its deletion, subject to certain legal requirements.
Your Trust Matters to Us
At Camping Country LLC ("Camping Country RV Parts"), we take your privacy seriously and are dedicated to protecting your information. If you have any questions about our transparency practices or how we handle your data, please don’t hesitate to reach out to us.
Control: Your Data, Your Choice at Camping Country LLC ("Camping Country RV Parts")
At Camping Country LLC ("Camping Country RV Parts"), we empower you with simple, user-friendly tools to manage your data preferences and give you clear choices about how your data is used.
We are committed to ensuring you have control over how your personal information is used. That's why we provide accessible tools that allow you to manage your data preferences. You can opt out of receiving marketing communications, opt out of the sale of your personal data, and customize the types of communications you receive from us.
Through our online cookie consent tools, you can also disable tracking technologies and control what data you choose to share with us. Additionally, we respect global privacy controls in your browser, automatically allowing you to opt out of advertising-related tracking.
We understand that everyone has different comfort levels regarding their personal information. That's why we offer meaningful choices tailored to your preferences. By providing you with these options, we allow you to personalize your experience with Camping Country LLC ("Camping Country RV Parts") to align with your privacy preferences.
Lawfulness and Fairness: Data Usage at Camping Country LLC ("Camping Country RV Parts")
At Camping Country LLC ("Camping Country RV Parts"), we use your personal data in a transparent, fair, and lawful manner, ensuring compliance with evolving legal and industry standards.
We are committed to using your personal data responsibly and in accordance with all applicable privacy laws. We regularly review and update our data processing practices to ensure they remain aligned with legal requirements.
In accordance with the law, we provide clear disclosures about our privacy practices, and we support your rights to access, correct, and/or delete your personal data from our systems. We also limit the collection and use of your data to what is necessary for providing our services to you.
By adhering to changing legal standards and best industry practices, we aim to build a foundation of integrity, trust, and compliance at Camping Country LLC ("Camping Country RV Parts").
Privacy by Design: Privacy and Security at Camping Country LLC ("Camping Country RV Parts").
Because we understand how important your data is, we integrate privacy and security into our products from the early design stages and continue throughout their entire lifecycle, all the way through to when you use them in your home or on your outdoor adventures.
At Camping Country LLC ("Camping Country RV Parts"), privacy is built into every stage of our product development process. From the initial design phase to the final product, we ensure that privacy and security features are incorporated into our systems and solutions.
Our approach to Privacy by Design (PbD) means we actively design our processes to prevent privacy risks, not just respond to them. We integrate privacy protections into every decision while developing our products, websites, and mobile apps.
We follow core PbD principles:
- Privacy-first attitude: We take a proactive approach to privacy, building processes designed to prevent privacy risks before they occur.
- Embedded privacy: Protecting your data is essential to us; privacy is part of every design conversation. We weave privacy concerns into the development of all our products and services.
- Comprehensive security: We provide full lifecycle protection, from the time your data is collected until it is deleted, ensuring your data remains secure at all stages.
- Respect for users' privacy: We always consider your privacy interests. Our privacy features allow you to manage your data, reflecting our commitment to respecting your choices and privacy rights.
- Proprietary Rights: Camping Country LLC ("Camping Country RV Parts"), terms include detailed sections on copyrights, trademarks, patents, and software usage, outlining user restrictions regarding the modification, distribution, and reproduction of content. Camping Country LLC ("Camping Country RV Parts"), terms briefly mention copyright and permitted use but lack comprehensive details on proprietary rights.
- User Conduct: Camping Country LLC ("Camping Country RV Parts"), specifies prohibited user behaviors, such as disrupting site security, interfering with other users' enjoyment, and compliance with applicable laws. Camping Country LLC ("Camping Country RV Parts"), terms do not explicitly address user conduct guidelines.
- Modifications and Termination: Camping Country LLC ("Camping Country RV Parts"), reserves the right to change terms and discontinue site features, stating that continued use constitutes acceptance of new terms. Camping Country LLC ("Camping Country RV Parts"), terms do not mention the possibility of modifications or site feature discontinuation.
- Dispute Resolution: Camping Country LLC ("Camping Country RV Parts"), terms include provisions for governing law and dispute resolution mechanisms. Camping Country LLC ("Camping Country RV Parts"), terms do not specify how disputes will be handled, or which laws govern the agreement.
- Limitation of Liability and Disclaimers: While both terms include disclaimers of warranties, Camping Country LLC ("Camping Country RV Parts"), provides more detailed limitations of liability, specifying the extent of their responsibilities. Camping Country LLC ("Camping Country RV Parts"), terms contain a general limitation of liability but lack specific details.
- Third-Party Links and Services: Camping Country LLC ("Camping Country RV Parts"), addresses the presence of third-party links and services, disclaiming responsibility for their content and accuracy. Camping Country LLC ("Camping Country RV Parts"), terms do not discuss third-party links or services.
- Privacy and Data Use: Camping Country LLC ("Camping Country RV Parts"), references its Privacy Policy, explaining how user information is handled. Camping Country LLC ("Camping Country RV Parts"), terms do not mention privacy practices or link to a privacy policy.
California Privacy Rights
This section outlines information for California residents under the California Consumer Privacy Act and the California Privacy Rights Act, focusing on personal information defined in the CCPA, excluding exempt information.
Categories of Personal Information Collected and Disclosed
The table shows the personal information categories we collect (and have collected in the past year) according to CCPA, along with the categories of third parties we share this data with for business or commercial reasons.
| Categories of Personal Information | Third Party and Other Recipient Disclosures |
| Examples of Identifiers include a real name, alias, address, VIN, IP address, online identifiers, Internet Protocol address, email address, phone number, account name, or other unique personal identifiers. |
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| Customer Records. Such as personal information records with identifiers, billing details, signature, support tickets, and data for using our Services. |
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| Commercial Information. Such as records of products or services purchased, obtained, or considered, or other purchasing or use histories. |
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| Electronic Network Activity Information or Usage Data includes browsing history, clickstream data, search history, and interactions with websites, applications, or ads, along with other related data from your use of our Services or online services. |
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| Geolocation Data. Such as general location info about an individual or device, incl. zip code, city, or region, derived from IP address. |
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| Audio, Electronic, Visual, or Similar Information collected includes call recordings from customer service interactions, calls on recorded lines, videos, photographs, and CCTV footage for office and premise security. |
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| Professional Information. Expert details, including title, company name, business email, business phone, and other relevant professional information. |
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| Protected Classifications. Such as data that falls under protected categories in California/federal regulations (e.g., gender, date of birth, citizenship, marital status, and disability status). |
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| Inferences. Drawing inferences from the information above to create a consumer profile based on preferences, characteristics, behaviors, or attitudes. |
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| Sensitive Personal Information. In limited circumstances, we may collect account log-in information, social security number, driver’s license number, and personal information collected and analyzed concerning a consumer’s health. |
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